What is Investors in Excellence?

Investors in Excellence is a national recognition programme based on the European Foundation for Quality Management (EFQM) Excellence Model. It is a rigorous programme that assesses your current ability and, at the same time, encourages continuous improvement across the whole organisation.

To achieve Investors in Excellence, organisations must demonstrate high levels of performance in the following areas:

	Enablers (how you manage the organisation)
	Leadership, strategy, people management, partnerships, resources and processes
	Results (what is achieved)
	Employee satisfaction, customer satisfaction, society results (the role that the organisation plays in its community) and other business result areas such as financial performance.

Investors in Excellence is an ideal introduction to the EFQM Excellence Model and builds on
initiatives such as Investors in People, ISO 9000 and Charter Mark. The programme is open
to organisations of all sizes in the private, public and voluntary sectors.

What are the benefits?
Successful involvement in the Investors in Excellence programme provides:

	Accreditation to a national standard that will be recognised by customers
	Competitive advantage and new business opportunities
	A driver for improvement in all key areas and activities
	Feedback to aid learning and help achieve continuous and sustainable improvement
	Public acknowledgement as a high performing organisation and association with other reputable bodies
	Pride and recognition for employees and management